Frequently
Asked Questions
Everything you need to know before your appointment. Can't find your answer? Call us anytime.
Most residential jobs take between 1.5 to 3 hours depending on the number of rooms, furniture to move, and stain treatments needed. We give you a time estimate before we start.
With our steam cleaning process, carpets are typically dry within 4-6 hours. We recommend avoiding heavy traffic until fully dry, but light walking with clean socks is fine after 2-3 hours.
Yes, we move light furniture such as chairs, tables, and sofas. We do not move heavy items like pianos, beds with attached headboards, or entertainment centers. We'll work around those areas.
We offer 24/7 emergency water extraction for floods, burst pipes, and storm damage. Call us anytime at (678) 895-7340 and we'll dispatch a team as quickly as possible to minimize damage.
Absolutely. We use eco-friendly, non-toxic cleaning solutions that are safe for your entire family — including pets and children. We also offer a COVID-19 sanitization treatment upon request.
We recommend professional cleaning every 12-18 months for typical households. Homes with pets, children, or allergies benefit from cleaning every 6-12 months.
Yes, we offer same-day service when available. For regular cleaning, we recommend booking 2-3 days in advance. For water damage emergencies, we respond as quickly as possible.
We accept cash, checks, and all major credit cards. Payment is due upon completion of the service.